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Saturday, October 06, 2012

How to Rebook or Cancel Cebu Pacific Flights

Due to recent weather conditions in our country, I have not gone out for about 3 months now. Yeah, I know, it's really depressing for someone who's used to go on a trip almost every week (and I'm afraid I'm getting sick).. Hmmm... but with that span of time, I learned that I am afraid of rain; yes, I PANIC every time it rains. But who would want to encounter a typhoon, cyclone, or an earthquake on top of a mountain or in a deserted island, right?

Sadness, my dream of having my own version of non-stop travel adventures for this year is no success. I have been cancelling flights and numerous trips since June... Haaist... Hope the weather will become better anytime soon - I miss the mountains, the sea breeze, that awesome experience when you get to know some locals. Please weather, please weather be good.

Anyway, here's how to rebook or cancel your Cebu Pacific flights, hope it helps.

There are 2 ways to cancel or rebook your Cebu Pacific flights - online and over the phone.

via Online
Go to Cebu Pacific's official website - http://www.cebupacificair.com. At homepage, click the link, "Manage Booking" or "Change/Cancel Booking". You will be routed to a new window where you need to type in some of your flight details (e.g. confirmation number, credit card number, email address, departure and arrival date, origin and destination, name, guests, etc.)
See that link? Just click on that Change/Cancel Booking

via Phone
Contact Cebu Pacific's Call Center at (02) 7020888 or (02) 2308888. Listen to the recording, and press option 3. Be ready with your flight details so once you get a representative, it will be easier for the both of you to discuss the matter. IMPORTANT: Rebooking, Re-routing, cancellation, and payment of the applicable fees should be settled and done at least 4 hours before the flight.

If you opt to rebook a flight, there is a re-booking fee of Php800(for domestic flights) and Php1800(for international flights). Fare difference should also be paid if the cost of the desired new flight is higher.

For flight cancellation, a cancellation fee of Php900(for domestic flights) applies. You may also ask for a refund (applicable fees will be deducted from the total cost of the ticket). However, if the flight is cancelled due to weather, you can rebook the flight with FREE of any charges if and only if the the new travel date chosen is within 30 days. If you wish to re-route the flight and use it within a 90-day-period, a fee of Php900.00 applies.

If in case, you already cancelled the flight in your own initiative due to weather reasons, personal reasons, etc. and the flight was cancelled when a weather advisory has been announced just before the flight, you are no longer eligible for the refund and/or the free flight re-booking.

171 comments :

  1. Mich, applicable din ba to kahit promo fare lang yung nabili na ticket? :)

    ReplyDelete
  2. Chasing PhilippinesSunday, October 07, 2012

    @ Christian,

    Yes, applicable din sya sa mga seat sales. Kaya lang minsan, mas mahal pa yung mga fees kaysa sa cost ng ticket. Pero minsan may sobra din naman, kaya pa mag-refund. :)

    ReplyDelete
  3. I am planning to reroute my ticket and I think the fee is 2,500 pesos per sector. The new departure ticket is cheaper than the old booking, i don't think they will provide me the difference of the two ticket.
    Should I just cancel the flight and buy a new ticket? Is there a fee to cancel the flight? How long will it take for them to refund me the amount from the cancelled flight?

    ReplyDelete
  4. Chasing PhilippinesThursday, November 22, 2012

    The last time I checked and called their Customer Service, a passenger has the option to ask for a travel refund. So if that is the case, maybe, you can ask for one but of course, the cancellation fees, rerouting fees, etc will be deducted from the supposed travel refund. You can call them to double check.

    ReplyDelete
  5. bat ganun? na click ko na yung manage booking tapos yung rebooking or cancel flights. tapos nag fill up n ako ng details. after nun, nagpakita na flight details. wala namang pwedeng i click dun para mabago magrebook. anu na bang next step para mag rebook? pls answer me ASAP! thank you.

    ReplyDelete
  6. bat ganun? na click ko na yung manage booking tapos yung rebooking or cancel flights. tapos nag fill up n ako ng details. after nun, nagpakita na flight details. wala namang pwedeng i click dun para mabago magrebook. anu na bang next step para mag rebook? pls answer me ASAP! thank you.

    ReplyDelete
  7. Chasing PhilippinesSaturday, January 26, 2013

    Hi po, much better if you'll call their hotline (02) 7020888 or (02) 2308888 to be sure. Maybe they can still alter it.

    ReplyDelete
  8. me friend po ako na nagpabook kaso di n nya mgamit un... ano po b mas better, call cebu pcific to cancel her flight o wag n lng inform to avoid charges? thanks

    ReplyDelete
  9. pano po pag change ng name ng guest?

    ReplyDelete
  10. panu po pag nag presrve ako tpos i dont have time to pay in over the counter or bank kc gabi..ano mangyayari s pina reserve ko..pde pa po ba ako mag reserve the other day??

    ReplyDelete
  11. what's their email? my friend told me that i should email the manager to cancel a book

    ReplyDelete
  12. Nagpabook po ako ng ticket to Iloilo then di ko pa na double ang time, 4:00 nakalagay sa ticket ko then i assumed na hapon pa, so un pala nakamilitary time ang format. tanong ko lang po kung magkano ang kailangang bayaran pra irebook ang ticket ko.gusto ko kasi makaalis the same day. maraming salamat po!

    ReplyDelete
  13. nagpa-book po ako ng ticket para sa nanay ko,pero late nila binigay yung ticket,ngayon flight na nila bukas ng umaga,the problem is wala siyang last name dun sa ticket?ano po ba dapat gawin,pwede pa po bang re-book yun?

    ReplyDelete
  14. "Fare difference should also be paid if the cost of the desired new flight is higher."
    If higher po ang price ng unang ticket ko kaysa sa new flight, will they give me the difference?

    ReplyDelete
  15. You may contact Cebu Pacific's Call Center at (02) 7020888 or (02) 2308888 po

    ReplyDelete
    Replies
    1. Bakit hindi nag riring ang number na to. Not available!

      Delete
  16. Can cebu send a confirmation via email if i rebooked it ppersonallly to theirticket outlet?

    ReplyDelete
  17. Mgkano po ang byad for rebooked instead na january pa ang uwi nya december 1 mgpa schedule.tnx po!

    ReplyDelete
  18. gusto ko ipa cancel ang booking flight ko for cebu/manila..may babayaran ba akong mga penalties may makukuha ba akong travel refund dito..

    ReplyDelete
  19. Pwede din ba ipacancel na ln ung return ticket at refund nlng incase na di pa nmn babalik

    ReplyDelete
  20. hello po! pwede po ba kaming mag parebook as walk in passengers though ang flight namin ay sa feb 28 pa pero hindi na namin idadaan ang rebooking sa agency namin kasi may extra charge sila...bale foreign exchange student po kame dito sa Phu Quoc, Vietnam, then meron kame 10 days stay sa Ho Chi Minh balak sana namin parebook ang flight namin atleast 7 days earlier...THANKS

    ReplyDelete
  21. gudday po..i have international flight by jan.20-24 via cebu pacific at nka-promo po ung bnyran q...pro gs2 q po sna pa-rebook by jan.28. ano po mangyyari sa bnyad q?...refund? additional fee? o bbyad ng panibagong fee?

    ReplyDelete
  22. This comment has been removed by the author.

    ReplyDelete
  23. Toll free ba ung hotline nila at magkano ang rebooking fee kung international?

    ReplyDelete
  24. Can I rebook for the same date but different time?

    ReplyDelete
  25. Pag na offload ba, pwede pa ipa rebook yung flight?

    ReplyDelete
  26. Actually my partner and i enjoy the effort people made to talk about the data. The niche right here i ran across was actually useful to the topic i always was exploring for a long period. and also When i additionally wish to talk about info onAirline Reservation

    ReplyDelete
  27. Pag lumaspas ba ung date nung round trip ticket ng mga 1 week puwede ba ung irefund or puwede pa ba i Revlon

    ReplyDelete
  28. i want to ask po...i book my flight online, and i want to cancel my flight. magkano po ang charge? i am using credit card.. may charge parin ba o wala na?..thanks!

    ReplyDelete
  29. Just tried to rebook mine earlier today. There's a rebooking fee of Php1200 plus the fare difference. If original flight was booked on a promo/seat sale, regular fee will be applied on your new flight.

    ReplyDelete
    Replies
    1. I wanted to rebook my return flight but I'm not the one who bought the ticket.my question is,r they going to notify the person who bought the ticket through email?

      Delete
  30. what will happen kung na late ako sa departure time? Possibly kasi na mangyari yon kasi na change ang arrival time ko sa manila. Is it possible na makasakay ako sa next flight?

    ReplyDelete
  31. nagpabook po ako ng ticket sa isang agent...gusto ko palitan ung date ng flight ko sabi nya po.,same lang daw po ng bayad.?parang ng pabook daw po ako ng bago...kapag ng pa cancel din daw po ako wala ako marerefund..bakit po ganun???

    ReplyDelete
  32. i've been calling cebu pacific hotline but never had the chance to talk with a customer service representative....supposed to be i had a flight from butuan to cebu last dec. 6, 2014 but due to the typhoon ruby, the flight was cancelled. i am planning to rebook my ticket on the 12th of December 2014 but i don't know how....anyone who can help me on this please....thanks....

    ReplyDelete
  33. Good day! What if bumili ako ng round trip ticket going to Japan tpos po hnd naapprove yung visa ko, is it possible na ma-refund o mapa-cancel ko yung flight ko? and how much po is the charges? thank you and Godbless.

    ReplyDelete
  34. Hi, will there be any chance na marefund ko yun fare difference ng ticket ko since nawala na yun fuel surcharge? I bought mine na naka-promo fare few days before nag-announce ang Cebu Pacific na wala na ngang fuel surcharge. Sayang naman kasi almost half ng total price yun difference.

    Also, possible ba na marebook ko on same promo fare seat?

    Maraming salamat.

    ReplyDelete
  35. I booked a flight on line i want to change the earlier time what should i do and are there any charges?

    ReplyDelete
  36. Pabook nmn po...Feb 8. Night flight po...panu???

    ReplyDelete
  37. tanong ko lang po... ma rebook paba yung ticket ko,... round trip po... manila to cebu then cebu to manila.. nkarating na po ako ng cebu pero hindi pa po ako nkabalik ng manila.. lagpas na po ako sa araw ng flight ko... ma rebook pa ba yung ticket ko pabalik sa manila po,.. ??? :(

    ReplyDelete
  38. Gusto po sana namin mag extend ng 1 day....flight sa Mar 19 ang balik ay sa 22 ung pwede 23ang balik namin.magkano po bayadan namin tnx po

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  39. This comment has been removed by the author.

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  40. Ask ko lang po...I book my flight online, and I want to cancel my flight. magkano po ang charge? I am using credit card.. may charge pa rin po ba o wala na?..thanks!

    Pls. I need your reply

    ReplyDelete
  41. Hi po good day..ask lng po ako if how much po ung rebooking if via online?same lng din po ba ung charge if u call customer service?kasi lastym i checked sa ticket outlet, cost 1500+fare diff..pg online ba mas cheaper?and panu po ung bayad?ty po 😃

    ReplyDelete
  42. zenaida e de guzmanTuesday, April 28, 2015

    Hi po ask ko lng kc ung niece ko may tiket na to phil from jaan bglang nagkaproblem so ndi na cya matutuloy by 05 May pwd pa bang i-refund tiket nya? She used credit card of her sister, pls reply asap kc 1 week na lng po. Thanks and good day

    ReplyDelete
  43. naiwan po kasi kmi ng flight namin ang problema is nkakuha na kmi ng return ticket which is promo fare pwd pa po ba yun ma refund or what??

    huhuuhuh

    ReplyDelete
  44. Nagpabook po kami for 5 persons roundtrip. If gusto namin ipa-rebook yung pauwi para sa 2 tao lang, pwede po kaya yun? O dapat lima lahat?

    ReplyDelete
  45. We're about to exit dubai going to Philippines .. kaso na harang yung kasama ko ng Immigration, he had to pay the penalty sa Sharja pa .. and he decided not to go and use the ticket. Is there any chance po na i-refund yung money na binayad nya? Thanks po and more power.

    ReplyDelete
  46. Good evening... I booked an international flight online and i want to cancel it because of my passport's validity... how much po ang refund at penalty ko.

    I need a reply please.
    Thank you!

    ReplyDelete
  47. What if you do not have a copy of your confirmation number? The page crashed before I could jot it down. Now I cannot process my flight since the site says I have a double booking. Is there a way to access your booking data without having to input the confirmation number?

    ReplyDelete
  48. "What if you do not have a copy of your confirmation number? The page crashed before I could jot it down. Now I cannot process my flight since the site says I have a double booking. Is there a way to access your booking data without having to input the confirmation number?"

    To answer your question, pwede ka pumunta sa office nila at doon ka na lang humingi ng confirmation number. They will need an ID.

    ReplyDelete
  49. Paano po magpacancel / rebook ng flight na walang bayad mamayang Gabi kasi flight nya nagkaroon po sya ng sore eyes pagkagising nya kninang umaga. Pls reply asap here's my #09289558930

    ReplyDelete
  50. Hello po,,sa dubai po ako bumili ng ticket pwde ko po ba Iparebook d2 sa pinas?

    ReplyDelete
  51. may makukuha po ba ako kahit na half of the price kapag ka nagpacancell ako ng flight? i badly need to know it po. heres my#09468736643

    ReplyDelete
  52. Hi,

    Better to contact Cebu Pacific's Call Center at (02) 7020888 or (02) 2308888

    ReplyDelete
  53. Hi,
    Ask lng po may ticket na ako two way galing ako ng dubai.tpos po ngrenew ako ng passport ng change status ako ginamit ko n ung apelyido ng asawa ko. sa hindi inaasahang pangyyri hindi ako nakabalik sa date ng ticket ko pabalik sa dubai.ask lng po e mgpprebook ako ng ticket.ask lng po ang dati kong ticket ay ung apelyido ko dun ay single pko..pag nag pa rebook po b ako ng ticket anu n po ang ggamitin kong apelyido ung single name ko o ung married nam ko n po..please response po sa aking inquiry..thanks

    ReplyDelete
  54. Hi,
    Ask lng po may ticket na ako two way galing ako ng dubai.tpos po ngrenew ako ng passport ng change status ako ginamit ko n ung apelyido ng asawa ko. sa hindi inaasahang pangyyri hindi ako nakabalik sa date ng ticket ko pabalik sa dubai.ask lng po e mgpprebook ako ng ticket.ask lng po ang dati kong ticket ay ung apelyido ko dun ay single pko..pag nag pa rebook po b ako ng ticket anu n po ang ggamitin kong apelyido ung single name ko o ung married nam ko n po..please response po sa aking inquiry..thanks

    ReplyDelete
  55. Regarding sa ticket na nbook ko, Hindi ko kase na double check ung place ngayon nbyran ko na instead of manila to davao Nabook ko davao to manila promo ticket kase. May possibility ba to na pwde ko I change ung route?

    ReplyDelete
  56. Then na I report ko na not more than 24hrs after payment. Please kindly inform mo asap

    ReplyDelete
  57. Hi! Which is a lot cheaper? cancel the flight or re book the flight? I chose the wrong date for my international trip kasi.

    ReplyDelete
  58. magkano magparebooking ng ticket only date schedule change from dec.20 2015 to dec.11, 2015. salamat

    ReplyDelete
  59. Paano po kung nakabili na ako ng Ticket then gusto ko sya palitan ng Date ubg Flight ko Ok lang b un? ano dpat kong gawin

    ReplyDelete
  60. Paano po kung nakabili na ako ng Ticket then gusto ko sya palitan ng Date ubg Flight ko Ok lang b un? ano dpat kong gawin

    ReplyDelete
  61. May bayad pu ba ulit pag naoffload kc naoffload po ung asawa ko eh..txtbk

    ReplyDelete
  62. May bayad pu ba ulit pag naoffload kc naoffload po ung asawa ko eh..txtbk

    ReplyDelete
    Replies
    1. Much better to call na lang po their customer service hotline to be sure po.

      Delete
  63. I already change my flight kc nga po kinancel ng airlines ung date ng travel ng asawa ko but when it's already processed to refund the book ticket to change date why is it that were still paying MYR75.22? but you send us message that we can refund it without any charges. Please reply, thank you.

    ReplyDelete
  64. Hi po. May refund po ba kung naka pag cancel ng flight? Hindi po promo farem kasi nag cancel na kami online and call their ofc. To verifym but they said no refund daw.

    ReplyDelete
  65. I booked my 1way ticket to Incheon South Korea via Cebu pacific air, while im browsing my manage booking I suddenly clicked to the cancel flight, while reading the terms and condition, it says I must pay the remaining Php 5,000+ of charge for cancellation more than the amount of my booked ticket which is Php 3,400, it shows the options how I would pay the balance/charge. And because of this, I want to go back to the home page to avoid incidence. I clicked the refresh button, after this it came out to my screen that my booked has been canceled already. I called them 15mins after the incident, unfortunately the CSR didn't do anything. If you have any direct email where i can send my report, please let me know. They must something to do..

    ReplyDelete
  66. Hi. NAgpa online booking po ako ng flight dati, pero di po natuloy at di rin nabayaran.. May charge po ba yun? Kasi balak po namin ngayon mag-punta ng manila , baka singilin ako lol.

    ReplyDelete
    Replies
    1. Nagpa booked po ako then nagkabaliktad ung origin at destination. Pero hindi pa ako nakakabayad. Pag hindi q po nabayaran un within 24 hours, maka cancel po ba un?

      Delete
  67. I didnt pay within 24 hrs the flight i booked..will they let me pay that once i check in at the airport? Though i have another ticket already?

    ReplyDelete
    Replies
    1. ano sabi sau? same sceanrio..haha tnx sa answer

      Delete
    2. Nagpa booked po ako then nagkabaliktad ung origin at destination. Pero hindi pa ako nakakabayad. Pag hindi q po nabayaran un within 24 hours, maka cancel po ba un?

      Delete
  68. MagkAno po ba magpa rebook dalawa kami ng anak ko manilA to tacloban dec31 alis namin tapos gawin ko dec. 11

    ReplyDelete
  69. Hi, ngpabook ako khapon s cebu pacific mnl to sg, ng 4pm, ngaun q lng babayaran s ma center outlets, pano q mka sure n valid p rn n bayaran q un, kc bk mamaya time out n pla ko pls reply

    ReplyDelete
  70. magkano po bah rebooking fee po. oneway ticket po cebu to manila. promo po yong ticket, magdepende po ba yon sa amount nang promo na ticket na nakuha ko poh? thank you

    ReplyDelete
  71. magkano po yung pa rebook kahit ngayon po kmi kumuha, tapos ngayon din magpa rebook.. my urgent po kasi sa nka sched naming flight ehh.. Please help.. Many Thanks :)

    ReplyDelete
  72. hi pag ma miss mo ang flight like 11:30 then dumating ka airport ng 11 45 huhu pde ma ma rebook within the same day then magkanu additional charges?

    ReplyDelete
  73. hi pag ma miss mo ang flight like 11:30 then dumating ka airport ng 11 45 huhu pde ma ma rebook within the same day then magkanu additional charges?

    ReplyDelete
  74. Pano kung mag papa rebook ako round trip ung nabili kong ticket na book ung ticket ko sa dubai pa ..nasa pinas ako ngayon posible po kaya?asap thank

    ReplyDelete
  75. magkano parebook ng international flight .. from manila to dubai. na offload na luggage then need to rebook for another day.

    pls. reply!

    ReplyDelete
  76. Hi po,good afternoon..ask lang po sana ako, if ever bah na mag rebook ako nang flight 8days earlier from my scheduled flight, mga ilan bah ang aabutin kung babayaran?(Supposed to be March 18,but i'd like to rebook it to March 10).Promo Fare po ang nakuha ko.

    Patulong naman po..Salamat..God Bless..

    ReplyDelete
  77. Hello. We are keep on calling the 702 0888 for rebooking but nobody's answering. Can you pls. Help us to rebook our flight. Our flight will be 330am.later and we will be rebook that to 8am. Flight ref. F683HI. Thank you.

    ReplyDelete
  78. Hello. We are keep on calling the 702 0888 for rebooking but nobody's answering. Can you pls. Help us to rebook our flight. Our flight will be 330am.later and we will be rebook that to 8am. Flight ref. F683HI. Thank you.

    ReplyDelete
  79. Pano po ba, magpabokeng nang ticket,

    ReplyDelete
  80. Saan po kaya kami pede mag pa rebook manila to dubai mga magkano po kaya mag parebook

    ReplyDelete
  81. Saan po kaya kami pede mag pa rebook manila to dubai mga magkano po kaya mag parebook

    ReplyDelete
  82. Hello po ask lang.nag pa booking po ako nong 03/04/16
    At 03/24/16 thursday 03:25pm. Ang flight Manila to General Santos city.tapos pwdi bang ipa rebook ko ng 03/15/16 ..nagkaproblema po kasi sa amin kaya dapat makauwe ako soon...thanks

    ReplyDelete
  83. hellow po yung ticket kopo is promo fare lang po siya bali ang uwi kopo is on May 27, 2016 . and nagkaroon po ako ng emergency with school matters.. saan po pwede magpa rebook then gawing May 18, 2016 po. sa mismong pinagbilihan poba or via online? pano po???

    ReplyDelete
  84. Pwede po ba palitan pa ang oras sa nakareserve na flight, kung pwd po may add'l charges po ba yun? Slamt po sa tutugon...
    Gid bless

    ReplyDelete
  85. Pwede po ba palitan pa ang oras sa nakareserve na flight, kung pwd po may add'l charges po ba yun? Slamt po sa tutugon...
    Gid bless

    ReplyDelete
    Replies
    1. Magkano po ba ma aadd pg ngpa rebook? Cotabato to manila? May9 kc n book ko. I want it to change on 12th of may. Answer me please.

      Delete
    2. Magkano po ba ma aadd pg ngpa rebook? Cotabato to manila? May9 kc n book ko. I want it to change on 12th of may. Answer me please.

      Delete
  86. Hi po, na-offload po kasi yung friend ko kanina lang.. Possible po ba mapa-rebook yung flight papunta at pabalik? Na-offload kasi siya. Possible ba? Please answer. Thanks po! :)

    ReplyDelete
  87. Hi po, na-offload po kasi yung friend ko kanina lang.. Possible po ba mapa-rebook yung flight papunta at pabalik? Na-offload kasi siya. Possible ba? Please answer. Thanks po! :)

    ReplyDelete
  88. USELESS TUMAWAG SA HOTLINE., DALAWANG BESES AKO TUMAWAG SAKANILA TAPOS BINABAAN NILA AKO E MAGPAPA REBOOK LANG AKO., MR. LU ANG NAME NG NAKASAGOT

    ReplyDelete
  89. gusto ko lang po malaman king pede mare-book ung yicket ng friend ko.kc supposedly fight nya nung thursday afternoon(may 26,2016 4:45pm) pubtang dubai but for personal reason di sya natuloy.pede pa ba mare-book ang ticket nya a5 magkano ang charge?.the booking was made here in dubai

    ReplyDelete
  90. Hi, I already booked a ticket for four persons (one confirmation # only) and later decided to change the departure date but only for 2 persons lang. Posible po ba iyon kasi I tried rebooking online, however once kinukuha yung Confirmation #, automatic para sa apat na tao yung rebooking.

    Kindly assist me baka may other ways, salamat po.

    ReplyDelete
  91. hi po! just want to ask what if I fail to pay the amount for rebooking my flight. should it remain as is with the original flight I had?

    ReplyDelete
  92. hi po! just want to ask what if I fail to pay the amount for rebooking my flight. should it remain as is with the original flight I had?

    ReplyDelete
  93. A friend had failed to get to the airport on time and he miss the flight.
    Then he rebook in cebu basific airport offics for the next flight, but they charged him for a new ticket, is that their policy? Or he can refund the 1st ticket.

    ReplyDelete
  94. This comment has been removed by the author.

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  95. pano po magparebook ng flight? im planning to extend my vaction atleast one week.?

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  96. Magkanu po b ang fee pag nagparebook ng flight?dec.16 po dapat ang departure date pwde pa po kya iparebook ng earlier than dec.16?

    ReplyDelete
  97. In rebooking charges. Pg roundtrip po 800 lng po b ang charge or 800 each balikan po?

    ReplyDelete
  98. Magkanu poh mag p rebook pag december 21 poh uwi kuh pero gsto kuh poh ipa rebook ng january magkanu poh babayaran kuh

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  99. Magkano po pa rebook from january to march thanks

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  100. Totoo bang no refundable at no rerouting sa cebu facific

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  101. Totoo bang no refundable at no rerouting sa cebu facific

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  102. ask lang po ako.

    sa itinerary po namin walang naka indicate na payment details. ok lang po ba ito? pero bayad napo kami.

    ReplyDelete
  103. Group po ang pagpabook nmin ng ticket..pag ipa cancel po nmin ang bayd po ba ng cancelation ay each person po b?

    ReplyDelete
  104. paano po bah kng nagkamali ako ng type sa lastname na book ko help please

    ReplyDelete
  105. If yung nabook na ticket papunta halimbawa ng Japan ay magkasama tapos pag pauwi eh yun isa lang ang uuwi ng return date niya kase naextend yun kasama nya. Pano po ang rebooking non? Salamat sa reply

    ReplyDelete
  106. Paano po mg cancel ng flight? May refund po ba?cebu to davao..promo po kc yon.

    ReplyDelete
  107. Kahapon sana ang flight ko pabalik ng doha qatar pero na deny ako dahil sa passport ko malapit na maexpire...so bukas pupunta ako ng dfa para patatakan ng extension...so magpaparebook uli ako..how much it may cost?

    ReplyDelete
  108. paano po ba mag change ng return date?mag kano po ba ? 5 days yung additional for return date. please advise

    ReplyDelete
  109. hello po,pag nag pa cancel po ng flight magkanu po charges,refundable po ba?sa PAL po

    ReplyDelete
  110. nahuli ako ng 1 hour sa arival time ko, paano po ako magpa rebook via online using my credit card?

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  111. nahuli ako ng 1 hour sa arival time ko, paano po ako magpa rebook via online using my credit card?

    ReplyDelete
  112. Hi, mag ask lang po ako, dito po ako ngaun sa dubai nagpabook po ako sept.10 2017, flight oo po nov.1, ipapacancel ko po sana kase nagprob.po dito company ko so hindi po ako makakaalis ng nov.1, makacancel po ba un? Pls. Reply..thanks or any option po kung puede..w8 for respond...thanks

    ReplyDelete
  113. Goodevening po.. Panu po makukuhayung refund kung ipapacancel yung flight?? Via what po?? Thank you

    ReplyDelete
  114. hello po gud ev..ngpabook po pinsan ko sa online cebu pac weebsite..may email cla natanggap change schedule advisory..instead 7pm ung flight nla gerebook na ng cebu pac ng 3:15 pm eh d sila pde kasi baka malate cla kc 2pm pa ang datingnla sa NAIA from malaysia pa cla bka malate po cla may chance pa ba na pde ma rebook ung flight nla kahit 6pm po

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  115. Hello po, ask ko lang po kung pwede pa ba machange ang flight departure ko from cebu to davao? pls comment po if pwede pa ate paano, kasi promo yung nabili ko eh.

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  116. Hello po, ask ko lang if pwede pong machange yung flights namin. Flight details will be on October 28 (Arrival) to Nov. 1 2017 (Departure). Ichange sana namin ng October 21 arrival ang departure october 24, 2017. Kung pwede sana. Saan po pwede mag ask.

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  117. I availed their promo fare. But then it was subject to schedule change. I was disappointed because it affected our plans. I'm trying to call their hotline number but always busy. I tried using my mobile phone but it took too long for the customer care operator to get in the line and my load was easily gone. what should i do to rebook my ticket to a different schedule?

    ReplyDelete
    Replies
    1. It happened recently to one of my bookings. Cebupac automatically rebooked the flight to the next one with like 3 hrs difference from the original flight.

      You may check your email. There's a part there where you can decline the new schedule and if you want another time and date.

      Delete
  118. Hi. We availed a promo round trip tickets in Cebu Pacific, however, we received an email that our flight has be re-scheduled to a later time. Me and my friends agreed to have it rebooked na lang since free of charge sya. However weeks before our flight, something came up and we need to have it rescheduled again. However, Cebu Pacific personnel advised that we can no longer rebook the flight na free of charge since we already exhausted that privilege. One time lang daw pwede mag rebook na free. How can we go about this? Is there any other way to have it rebooked na wala kaming ma-incur na charges?

    Thanks!

    ReplyDelete
    Replies
    1. Hi Janice,

      As far as I know, you can just really rebook it once. The only time that it can be rebooked without any other charges is if it is due to weather or if it's airline's decision.

      Delete
  119. What will happen po if hinde ko nabayaran ang booking ko within 24 hours?

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  120. Hi, per passenger po ba ang rebooking fee na 800 or per transaction? Nagbooked po kasi ako online legaspi to manila on Nov. 16 kasama parents ko gusto ko po sana rebook on Nov. 15, the ticket price is same on Nov. 16

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  121. If i cancel my flight, where can i get my refund?

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  122. My flight is Nov 23 2017@ 9:50am.I want to change my flight from legaspi to manila on Nov 22,2017 @ 9:50am.how can i change it.ie there addtional fee for change of date.tnx.

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  123. Hi.ask ko lng nakabili na ko ng ticket last nov.2 which is yung flight ko nov.3 dapat kaso di ako natuloy .. refundable ba sya?? PLS reply thankyou

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  124. why i still dont have an email/confirmation mail from cebu pacific for my cancellataion of my flight?h

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  125. I am trying to call the hot line of cebu pacific but it keeps on ringing nobody picks up..so what is that it is laput

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  126. Good day, my son has already confirmed his flight going to Taiwan on March 13 with return ticket on March 16 under Cebu Pacific. We would like to change his flight on same date but we wish to make it under China airline to be with his mother on same airline. May we know how much will we pay for the changes? Thanks and God bless...

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  127. Ask ko lang po paanu po if nakakuha npo ako ng ticket den biglang pinaulit ko dahil napaaga? How much po ang payment?

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  128. Hi cebupacific rebooked my flight timing which is too close for my next connecting flight. Pls advice me what to do?

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  129. hello cebupacific called my sister flight today..her name is Jenny L. Boy..from Zamboanga to Manila..thank you.

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  130. hello cebupacific please cancel my sister flight to, from Zamboanga to Manila her name is Jenny L. Boy..flight no. 5J860.

    ReplyDelete
  131. same thing happened to me last night @anonymous - Feb 13 bookings. Go to the the nearest ceb pac or call na lang. yun kasi gagawin ko para mapanatag lang loob ko.

    ReplyDelete
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  133. good day po,..ask ko lang po kng paano po maipapa rebook ung flight ng misis ko kahapon? na denied kasi sya sa imigration kahapon balak po nmin ipa rebook this coming sunday.

    ReplyDelete
  134. Is there also charges if you will rebook your flight due to government decisions like the issue on Boracay, news said that it will be closed from July to October for the reconstruction of the island but we already have booked the flight since Nov 2017. Do someone know what's the protocol of Cebupac for this kind of scenario. At the first place we didn't want to cancel or rebook our flight but if our gov't officials already decide implement that wala na ata kaming magagawa :( :( :(

    ReplyDelete
  135. Thank you for including Cebu Pacific contact no. I've just talk to the Cebu Pac and the rebooking fee for domestic flight is Php 1,500.

    ReplyDelete
  136. Pano po mg parebook ng ticket sa cebu pacific

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  137. How to rebook a ticket via cebu pac and how much it cost?Promotion po ung nkuha ko.Gsto ko pa sna magxtend here in philippines

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  138. nag pa book po ako ng ticket for august 2, 2018 and august 3, 2018 pero dumating na yong kapalit ko dito sa work ko so need ko mag rebook ng ticket ko to july 25, 2018 and july 26, 2018. pag tanong ko magkano ang rebook sa ticketing agency kung saan nag book yong pinsan ko almost 14 thousand daw ang bayad. bakit ganon kalaki po? ma rerebook ko pa ba ang ticket ko.?

    ReplyDelete
  139. Pls tulongan nyo ako kng pano ko ma cancel ang ticket ko pra mmaya sa flight ko alas 3 pm

    ReplyDelete
  140. How to rebook my flight tonight?

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  141. Gdam po ano gagawin ng passenger KC po na Miss ung flight kanina 3am po hindi napansin po ung time kla po ay 3pm pa ung flight po saan po cya pupunta nasa Taiwan cya now po

    ReplyDelete
  142. Gusto ko po sana iparebook amg ticket ko.

    ReplyDelete
  143. I booked a flight, the problem is I mistakenly choose the wrong date one day later pero same price lng naman. Pwede ko ba i-rebook ang flight ko? How? Salamat

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  144. wlang mga sumasagot sa cs anu ba naman sila.dka agad matulungan.

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  145. hi.. pwede pah po bah ma.cancel un pinabook nako for november.. plzz reply tnx

    ReplyDelete
  146. Hello! Nka book n aq round trip to Korea pero hnd na approved visa q. Pwede q p b i pa rebook un para s next trip namin?
    Please reply thanks

    ReplyDelete
  147. helu po ask lng po kng anu ang proseso pg mg cancel po ng flight due to personal reason? refundable po ba?

    ReplyDelete
  148. Pano po palitan yung email address ko po Mali kase na ilagay ko . Dapat po irisharguta60@gmail.com ganyan po sna

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  149. Magkano po ang rebooking few inteads December 12 at maging Dec. 30

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  150. how much po mag pa rebooking ..return flight q po is this. dec. 2.but i.planning to extend it by dec.9 how much po i add? and how po.. tnakz...

    ReplyDelete
  151. how much po mag pa rebooking ..return flight q po is this. dec. 2.but i.planning to extend it by dec.9 how much po i add? and how po.. tnakz...

    ReplyDelete
  152. Hi po ask ko lang po kasi ung ticket ko s dec.21 ang flight ko gusto ko po sanang e move sa jan.15 ung flight ko, kaya pumunta po.ako sa airport para ipaayos ung ticket ko, sabi po ng nag assist sakin bumalik nlng po daw ako sa dec.30 para po e rebook ung ticket ko. Paanu po un eh dec. 21 ung flight detail ko tapos sa dec.30 pa ma rebook ang ticket ko, naguguluhan po ako, baka po pagdating ko dun sabihan ako na tapos n ung flight kasi dec.21 pa, baka po d ma rebook, paanu po un?. Kelan po ba talaga dapat magpa rebook ng ticket dba po bago sa flight dapat ipa rebook, bakit ko ang suggest sakin eh lampas na po sa flight date. Salamat po.

    ReplyDelete

 
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